Flagship LogoFlagship Chairman's IntroductionLatestCustomer AreaAgenda 2010 - People, Teamwork, Success, Integrity

Initiatives

Embracing the challenges of a fast-changing environment, Flagship is committed to customer-focussed initiatives that are inspired by staff, tenants and stakeholders, from which creative and innovative solutions emerge.

Examples of current initiatives include:

  • Flagship Adopts the Systems Thinking Approach (11/09/2007)
    In 2005, Flagship launched a new strategic plan – Agenda 2010. Integral to this plan was a commitment to achieving “Service Right, First Time”. The overall objective was to provide a business model that would help drive continuous improvement throughout the organisation, primarily from the customers’ point of view.
    Click here for more information.

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Totally committed to customer service
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