Over 1,000 repairs and counting...

Over 1,000 repairs have been requested online since the launch of Flagship's brand new customer website.

In just seven months, customers have requested repairs ranging from:

• Broken showers
• Loose doors
• Leaks
• Faulty boilers

If you require a repair, it's easy to log it online. Once you've given us as much detail about the repair you require it is logged by a member of Team 24 and passed to one of our contractors who will be in touch with you shortly.

After requesting a repair for a faulty boiler, Flagship customer Mrs Bell contacted us online to compliment our contractors. "Ed looked at the system and found what was wrong within five minutes and corrected the problem almost immediately. The actual problem was that the new pump valve that was fitted had not been opened for any water to get through to the pump so it was making very loud banging noises. I really cannot give Ed enough praise - he was polite, he listened and explained things clearly!"

If you've received excellent customer service we'd love to hear from you. Why not visit the make a compliment section.