Customer leaflets

 

Leaflets

	Customer Homefile	Customer Homefile 2013 [pdf] 7MB
	Leaseholder Homefile	Download Flipping book version
	How to get involved	Currently being updated
Service standards
	Service standards	Download
Complaints
	How to make a complaint	Currently being updated
Home energy
	Economy 7 & 10	Download
	Electric storage heaters	Download
	Immersion heater	Download
	Wet central heating	Download
	Asbestos safety	Download
	Combating condensation	Download
Flagship Homes
	Staircasing	Download
	Leasehold - administration charges	Download
	Homefile - guide to home ownership	Download
	Moving on	Download
	New home	Download
Flagship Telecare
	Personal alarm service	Download
	Vi installation guide	Download
	Telecare service standards	Currently being updated

 

* This leaflet is normally gummed for you to return it to us if you'd like a no-obligation demonstration of the alarm. If you download a copy from here, you can still return the tear-off section to us in an envelope using the Freepost address below:

Flagship

FREEPOST

IH3392

Station Road

Dereham

NR19 1BR

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Last updated: 19 June 2013