Repairs and maintenance

The maintenance of your home is very important to us and you can help by keeping it in good condition at all times - our general tenancy tips can help. However from time to time we understand that things can be damaged or broken, and you may need to ask us for a repair.

 

• Request a repair now 

• Information for shared owner repairs

Should this happen it's very important that you report any repairs you feel are required to be made by us as soon as possible. You can do this online, or by calling us on 0845 601 3390. As some problems will get worse if they are left unattended, this can cause more serious damage and may result in additional inconvenience to you and a much higher repair cost than if the repair had been made when you first noticed it.

 

In this part of the website you can find out more information on:

• How to request a repair. - online or by phone
• How to book a gas servicing appointment.
• Our repair responsibilities.
• Shared owner repairs
• Frequently asked questions about repairs and maintenance.

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Last updated: 31 August 2010