Important safety guidance: Plug-in solar panels and solar devices

We are aware that plug-in solar panels and other small solar photovoltaic (PV) devices are now available to buy and install at home. These products may be advertised as a simple way of generating electricity and reducing household energy costs.

However, customers must not install or use plug-in solar panels, balcony solar systems, solar PV generating equipment, associated batteries, inverters or similar devices in Flagship homes without prior written permission.

What you must do

Please do not purchase, install or connect a plug-in solar device in your home without first getting written permission.

If you have already installed one, please disconnect it safely and contact us for advice. Do not attempt to modify, relocate or remove equipment if it could put you at risk.

These alteration and permission requirements also apply to shared owners and homeowners. If you are interested in solar panels, renewable energy or reducing your energy bills, please contact us before purchasing or installing any equipment. We can advise you about what options may be available for your home.

Please remember

Do not assume that because a solar product is advertised as "plug and play", "balcony solar" or "DIY solar" that it can be safely installed at your home.

The safety of the electrical installation, building, residents and surrounding areas must be considered before any equipment is installed.

Your cooperation helps us maintain safe homes and protect everyone who lives in or visits our communities. If you have any questions or have already installed a plug-in solar device, please contact us before using it.

Thank you for helping us keep our homes and communities safe.

Below you can find some useful links:

GOV.UK – Plug-in solar electrical safety study
Electrical Safety First – Plug-in solar panels