My Community
Loving where you live
Anti social behaviour (ASB)
We want our customers to be able to enjoy their lives and communities without being anxious about crime or disorder. We aim to provide and uphold secure and safe communities that people want to be a part of. However, from time to time the actions of others can have a negative impact on us and can start to affect our day to day lives.
Keeping communal areas safe
When we talk about communal areas, this includes interior spaces like hallways, landings and laundry rooms. It's important we follow one important rule in these spaces, and that's to make sure we don't leave any personal belongings laying around. We enforce this rule strictly, because it's for the health & safety of all customers using the space.
Reporting fraud
If someone rents their home without permission, leaves their home without letting us know or has given false information to access a home, then this would be classed as ‘tenancy fraud’. Tenancy fraud is a serious crime and we do not tolerate it, so if you know someone who is acting fraudulently, please let us know as soon as possible. And don't worry, we won't give out your details. To find out more about fraud and how to report it, then visit our ‘Your Tenancy’ page. See it, report it, stop it.
Neighbourhood team
Our Neighbourhood team are here to make sure you feel safe and happy in your community. They carry out regular estate inspections, playground checks and weekly health & safety tests at our sheltered and ex-sheltered schemes. The team can help with abandoned vehicles, graffiti removal, fly-tipping and management of your bin stores - they'll always work with you to improve your community.
To find out more about how we maintain your neighbourhood and how often we inspect your community, please take a look at our Neighbourhood Standard below. You can also report any problems using our online form.
Communal gardening
Find out what we're doing every year to make sure your communal spaces are loved and looked after. We manage hedges, shrubs, cut grass and spray and manage weeds.
If you'd like to find out more click on the link below.
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01/10/2026
Flagship receives gold accreditation for commitment to tackling domestic abuse
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01/09/2026
Flagship Homes to host shared ownership discovery day
Those looking for an affordable route onto the property ladder in Norfolk or Suffolk are invited to a free Shared Ownership Discovery Day at Carrow Road. Hosted by Flagship Homes, the event will show how buying a share of a home can make homeownership more accessible and bring that first step within reach.
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New family homes to replace disused garages in Woodbridge
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18/08/2026
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As the school summer holidays begin and our neighbourhoods become busier, our Safe Communities teams continue to work with customers, local authorities, police and support organisations to help keep communities safe.
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The Sheringham street where locals are staying put
A Blue Peter accordionist, a mother of two who nearly lost her home, and a couple who waited ten years for a bungalow.
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07/08/2026
Ideas shared for future of Barnham Cross estate in Thetford
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