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Completing a survey of your home
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Responding to a water leak
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What to expect during a home survey
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The Abbey Estate
Rowley Drive
Barnham Cross
Cranworth Close
Saxon Road
Newnham Avenue
Neave Close
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Tenant Satisfaction Measures
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Tenant Satisfaction Measures - results 2026
My rent
Repairs & maintenance
Homes and tenancy
Support and wellbeing
My community
About us
Return
Pay online
Direct Debit
Check my balance
Order a statement
Your rent 2026
Useful rent tools
Return
Report a repair
Damp and mould
Responsibilities
Permissions
Aids & adaptations
How-to guides for your home
Communal gardening
Cleaning
Energy management
Heat Networks
Return
Completing a survey of your home
Fire safety
Looking after your water system
Responding to a water leak
Smoke and CO detectors
Changing a lightbulb
Using your storage heater
Installing an EV charging point
What to expect during a home survey
Return
Retrofit
Return
Moving into a Flagship home
Our commitment
Ending my tenancy
Contents insurance
Mutual exchange
Tenancy fraud
Right to buy
Fibre Broadband
Creating energy efficient homes
Garages
Independent Living
Finding a home
Leaseholder hub
Homeowner hub
Return
Your safety and wellbeing
Affordable for all
Domestic abuse
Money management
Hopestead
Return
Customer voice and influence
Anti-social behaviour
Placemaking & Regeneration
Return
The Abbey Estate
Rowley Drive
Barnham Cross
Cranworth Close
Saxon Road
Newnham Avenue
Neave Close
Return
Performance and feedback
Contact us
Careers
Policies & documents
Accessibility
News
Name change
Return
Tenant Satisfaction Measures
Complaints
Return
Tenant Satisfaction Measures - results 2026
Reschedule your gas safety check
Please complete the form below to re-schedule your gas safety check
Your full name
*
Your address
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Your phone number
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We will use this phone number to contact you about your appointment
Please select all times when you are available for us to visit
Monday 8am - 1pm
Monday 9.30am - 2.30pm
Monday 12pm - 5pm
Tuesday 8am - 1pm
Tuesday 9.30am - 2.30pm
Tuesday 12pm - 5pm
Wednesday 8am - 1pm
Wednesday 9.30am - 2.30pm
Wednesday 12pm - 5pm
Thursday 8am - 1pm
Thursday 9.30am - 2.30pm
Thursday 12pm - 5pm
Friday 8am - 1pm
Friday 9.30am - 2.30pm
Friday 12pm - 5pm
Are there any access details that we need to be aware of?
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For example: loose dog, please phone first, knock loudly
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